SyncNest Terms of Service

Welcome to SyncNest. These Terms of Service ("Terms") govern your access to and use of the SyncNest website, applications, software, and related services (collectively, the "Services").

By creating an account, accessing, or using SyncNest, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

In these Terms, "SyncNest," "we," "us," and "our" refer to SyncNest and its operators, and "you" or "your" refers to the person or entity using the Services.

1. Eligibility

You may use SyncNest only if you are legally permitted to enter into these Terms.

If you are under the age required to enter into a binding contract in your jurisdiction, you may use SyncNest only with the involvement, permission, or supervision of a parent or legal guardian where required by applicable law.

Parents and legal guardians are responsible for supervising minors' use of SyncNest and for ensuring that their use complies with these Terms.

SyncNest may impose additional age requirements for particular features where required by law or where necessary to protect users.

2. Creating an Account

Certain features require you to create a SyncNest account.

When creating an account, you agree to:

• Provide accurate and reasonably current information
• Keep your account information up to date
• Maintain the confidentiality of your login credentials
• Not share your account credentials with unauthorized individuals
• Notify us if you believe your account has been compromised
• Accept responsibility for activity occurring through your account, except where caused by circumstances outside your reasonable control

You may not create an account using another person's identity or information without authorization.

We reserve the right to suspend or terminate accounts that contain materially false information or violate these Terms.

3. Family Accounts and Shared Information

SyncNest allows users to create or participate in shared family or household spaces.

When you join a family, household, or other shared space, information you add to that space may be visible to other authorized members.

You are responsible for considering the information you share and the people who have access to your shared space.

Family administrators may have additional permissions depending on the features available in SyncNest.

SyncNest does not determine or guarantee the legal relationship between members of a family or household.

You are responsible for ensuring that you have appropriate permission to add another person's information to SyncNest.

4. Using SyncNest

Subject to these Terms, SyncNest grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes.

You may use SyncNest to organize lawful personal, household, educational, professional, or community activities, subject to the features available to your account.

You agree not to use SyncNest to:

• Violate any applicable law or regulation
• Infringe another person's rights
• Harass, threaten, abuse, or impersonate another person
• Access another person's account without authorization
• Attempt to gain unauthorized access to SyncNest systems
• Circumvent security or access controls
• Introduce malicious code, malware, or harmful software
• Interfere with the operation of the Services
• Reverse engineer, decompile, or attempt to extract source code except where permitted by law
• Scrape or systematically collect information from the Services without authorization
• Use automated systems to overload or abuse the Services
• Use SyncNest to facilitate illegal activities
• Upload content that is unlawful or that you do not have the right to share
• Use the Services in a way that could reasonably harm SyncNest or other users

We may investigate suspected violations and take appropriate action.

5. User Content

You may submit information, text, images, documents, emails, calendar information, tasks, lists, notes, and other content to SyncNest ("User Content").

You retain ownership of your User Content.

By submitting User Content to SyncNest, you grant SyncNest a limited, worldwide, non-exclusive license to host, store, reproduce, process, modify, transmit, and display that content solely as reasonably necessary to:

• Provide and operate the Services
• Provide features you request
• Synchronize information with authorized users
• Process and organize your information
• Provide customer support
• Maintain security
• Prevent abuse
• Improve the Services where permitted by applicable law and our Privacy Policy

This license ends when your User Content is deleted, except to the extent we need to retain copies for legal, security, backup, dispute-resolution, or legitimate operational purposes.

You represent that you have the rights and permissions necessary to submit User Content to SyncNest and to grant the license described above.

6. Email Parsing and Imported Content

Some SyncNest features may allow you to connect an email account or submit emails for automated processing.

You authorize SyncNest to access and process the information necessary to provide the specific feature you enable.

You are responsible for ensuring that you have permission to provide emails or other content to SyncNest.

SyncNest may use automated systems, including artificial intelligence, to identify information such as:

• Tasks
• Events
• Dates
• Deadlines
• Locations
• Names
• Other organizational information

Automated processing may produce errors.

You should review automatically generated tasks, events, reminders, or other information before relying on them, particularly when accuracy is important.

SyncNest is not responsible for decisions made solely because of an inaccurate automatically generated result.

7. Artificial Intelligence Features

Some features may use artificial intelligence or machine-learning systems.

AI-generated results may be incomplete, inaccurate, outdated, or inappropriate for a particular situation.

You should not treat SyncNest's AI-generated output as professional, legal, medical, financial, educational, or other expert advice.

You are responsible for reviewing AI-generated information before acting on it.

You agree not to rely on SyncNest AI features as a substitute for qualified professional advice when professional advice is necessary.

8. Calendar, Task, Goal, and Reminder Features

SyncNest may provide tools for managing calendars, tasks, goals, reminders, grocery lists, and other organizational information.

These features are provided for convenience.

SyncNest does not guarantee that:

• A reminder will always be delivered
• A notification will always be received
• A calendar event will always synchronize correctly
• An automatically generated event will be accurate
• A task or deadline will always be identified correctly
• Data will always be available
• Third-party integrations will always function correctly

You are responsible for independently confirming important appointments, deadlines, events, and obligations.

SyncNest should not be used as the sole method of tracking safety-critical, emergency, medical, legal, financial, or similarly important deadlines or information.

9. Third-Party Services

SyncNest may integrate with third-party services, including email providers, calendar providers, authentication providers, payment processors, cloud services, and other platforms.

Your use of third-party services is subject to the terms and privacy policies of those third parties.

SyncNest is not responsible for:

• The availability of third-party services
• Changes made by third-party providers
• Third-party privacy practices
• Third-party security practices
• Third-party data loss
• Third-party outages
• Third-party decisions to suspend or terminate your access

If a third-party integration stops functioning, SyncNest may be unable to provide the corresponding feature.

10. Subscriptions and Paid Services

Certain SyncNest features may require payment.

If you purchase a subscription or other paid service, you agree to pay the applicable fees presented at the time of purchase.

Prices may change from time to time. Where required by law, we will provide appropriate notice of price changes.

10.1 Automatic Renewal

If you purchase a subscription that automatically renews, your subscription will renew for the applicable renewal period unless you cancel it before the renewal date.

Your payment method may be charged automatically at the beginning of each renewal period.

You are responsible for canceling your subscription before the next billing date if you do not wish to renew.

10.2 Taxes

Applicable taxes, fees, or government charges may be added to your purchase price where required.

10.3 Refunds

Unless otherwise required by law or expressly stated at the time of purchase, payments are non-refundable.

If you believe you were charged incorrectly, contact SyncNest support and we may review the issue.

If your subscription was purchased through a third-party app store or payment platform, that provider's refund policies may also apply.

11. Free Trials and Promotional Offers

SyncNest may occasionally provide free trials, promotional periods, discounts, or other offers.

Additional terms may apply to specific promotions.

Unless otherwise stated, SyncNest may modify or terminate a promotional offer at any time to the extent permitted by law.

If a free trial converts into a paid subscription, we will provide the applicable pricing and renewal information before or at the time required by law.

12. Intellectual Property

The Services, including SyncNest's software, interface, designs, logos, trademarks, graphics, text, features, and other materials provided by SyncNest, are owned by or licensed to SyncNest and are protected by applicable intellectual-property laws.

Except as expressly permitted by these Terms, you may not:

• Copy SyncNest's software or interface
• Reproduce SyncNest branding without permission
• Modify or create derivative works of SyncNest's proprietary materials
• Sell, sublicense, or distribute SyncNest's proprietary materials
• Reverse engineer the Services except where permitted by law
• Use SyncNest branding in a way that suggests an unauthorized relationship with SyncNest

These Terms do not transfer ownership of SyncNest intellectual property to you.

13. Feedback

If you voluntarily provide suggestions, ideas, feedback, or recommendations regarding SyncNest, you grant us the right to use that feedback without restriction or compensation to you.

This does not give SyncNest ownership of your User Content.

14. Copyright Complaints

If you believe that content available through SyncNest infringes your copyright, you may contact us with information reasonably necessary to investigate the complaint.

Where applicable, SyncNest may respond to valid copyright notices in accordance with applicable law.

15. Prohibited Content

You may not use SyncNest to upload, transmit, store, or distribute content that:

• Is unlawful
• Infringes intellectual-property rights
• Violates another person's privacy
• Contains malicious software
• Facilitates illegal activity
• Is intended to defraud or deceive
• Threatens or harasses others
• Impersonates another person or organization
• Is otherwise prohibited by applicable law

SyncNest may remove or restrict access to content that violates these Terms or applicable law.

16. Account Suspension and Termination

You may stop using SyncNest at any time.

We may suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent or abusive behavior
• Your use creates a security risk
• Your use creates legal risk for SyncNest
• You interfere with the Services
• We are required to do so by law
• We discontinue the Services
• Your account remains inactive for an extended period, where permitted by law

Where reasonably practical, we may provide notice before termination.

Termination may result in loss of access to your account and User Content.

Certain provisions of these Terms will survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and other provisions that by their nature should survive.

17. Service Availability

We attempt to keep SyncNest available and reliable, but we do not guarantee that the Services will:

• Always be available
• Operate without interruption
• Be error-free
• Be completely secure
• Be compatible with every device
• Remain unchanged
• Always preserve every piece of data

The Services may occasionally be unavailable because of maintenance, updates, outages, security incidents, infrastructure failures, or circumstances outside our control.

18. Changes to the Services

We may modify, add, remove, suspend, or discontinue features of SyncNest at any time.

We may also impose limits on certain features.

If we discontinue a paid feature or materially reduce a paid service, we will provide any notice or refund required by applicable law.

19. Data Backups

Although we may maintain backups of information, you should not assume that SyncNest provides a permanent backup service.

You are responsible for maintaining independent copies of information that is particularly important to you.

We are not responsible for loss of User Content resulting from circumstances beyond our reasonable control, subject to applicable law.

20. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

SYNCNEST DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY, EXCEPT WHERE SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR PRODUCE ACCURATE RESULTS.

SYNCNEST IS AN ORGANIZATION AND PRODUCTIVITY TOOL. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE OR EMERGENCY SERVICES.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCNEST AND ITS OWNERS, OPERATORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCNEST'S TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO SYNCNEST FOR THE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR

$100.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, the limitations above apply only to the extent permitted by law.

22. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless SyncNest and its owners, operators, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from:

• Your violation of these Terms
• Your misuse of the Services
• Your User Content
• Your violation of another person's rights
• Your violation of applicable law

This provision does not require you to indemnify SyncNest for matters caused by SyncNest's own intentional misconduct or other circumstances where such indemnification is prohibited by law.

23. Dispute Resolution

We encourage you to contact SyncNest first to attempt to resolve any dispute informally.

Before filing a legal claim, you agree to provide SyncNest with written notice describing the dispute and the requested resolution.

If the dispute cannot be resolved informally, it may be resolved through the courts or another legally applicable dispute-resolution process, subject to the laws and jurisdiction specified below and any rights that cannot legally be waived.

23.1 Governing Law

Unless otherwise required by applicable law, these Terms will be governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

23.2 Venue

Unless otherwise required by applicable law, legal proceedings relating to these Terms will be brought in the state or federal courts located in Ingham County, Michigan, and you consent to the jurisdiction of those courts.

24. Arbitration

To the extent permitted by applicable law, SyncNest may require certain disputes to be resolved through binding individual arbitration rather than in court.

If an arbitration requirement is adopted, the applicable arbitration procedures, exceptions, location, costs, and class-action provisions will be specified in this section and reviewed for compliance with applicable law.

Nothing in these Terms prevents you from exercising rights that cannot legally be waived.

25. Class Actions

To the extent permitted by applicable law, SyncNest may limit disputes to individual claims and prohibit participation in class, collective, or representative proceedings.

26. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date.

For material changes, we may provide additional notice through the Services, by email, or through another reasonable method.

Your continued use of SyncNest after the updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by law.

If you do not agree with updated Terms, you should stop using the Services and, where applicable, cancel your subscription.

27. Privacy

Your use of SyncNest is also governed by our Privacy Policy, which explains how we collect, use, store, and disclose personal information.

The Privacy Policy is incorporated into these Terms by reference.

28. Third-Party Beneficiaries

Unless expressly stated otherwise, these Terms do not create rights for third parties.

29. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue in effect.

30. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

31. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms expressly applicable to specific SyncNest features, constitute the agreement between you and SyncNest concerning your use of the Services.

They supersede prior agreements or understandings concerning the same subject matter, except where otherwise stated.

32. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent, except where permitted by law.

SyncNest may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or similar transaction.

33. Force Majeure

SyncNest will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, acts of government, war, terrorism, widespread internet outages, infrastructure failures, labor disputes, epidemics, or failures of third-party services.

34. Contact Us

If you have questions about these Terms, please visit our Contact Us page.

35. Acknowledgment

By creating an account or using SyncNest, you acknowledge that you have read, understood, and agree to these Terms of Service, to the extent permitted by applicable law.

End of Terms of Service