SyncNest Privacy Policy

SyncNest ("SyncNest," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, applications, and services (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use and protect it, when we share it, and the choices you have regarding your information.

By using SyncNest, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Services, and information that may be provided by third-party services you choose to connect.

1.1 Account Information

When you create a SyncNest account, we may collect:

• Name or display name
• Email address
• Password or authentication credentials
• Profile information
• Family or household information
• Account preferences
• Subscription or billing information, where applicable

If you sign in using a third-party authentication provider, such as Google, we may receive information that provider makes available to us, such as your name, email address, and profile identifier.

1.2 Family and Household Information

SyncNest is designed to help families coordinate activities and responsibilities. Depending on the features you use, you may provide information such as:

• Family member names or nicknames
• Tasks and to-do items
• Goals
• Grocery lists
• Calendar events
• School-related information
• Sports schedules
• Household responsibilities
• Notes and reminders
• Event locations
• Dates and times
• Family relationships or roles
• Information contained in documents or messages you choose to add to SyncNest

You should only add information about another person when you have the appropriate permission or legal authority to do so.

1.3 Email and Content You Provide

If you use SyncNest's email-parsing or email-import features, you may provide emails or email content for SyncNest to analyze and convert into tasks, events, reminders, or other organizational information.

Depending on the feature and your configuration, this information may include:

• Email sender and recipient information
• Email subject lines
• Email body content
• Dates and times
• Locations
• Attachments
• School, work, sports, or community-event information
• Information contained in the email

SyncNest uses this information to provide the feature you requested, such as identifying dates, deadlines, events, assignments, or tasks.

We do not sell the contents of your emails.

1.4 Calendar and Other Connected Services

If you choose to connect a third-party service, such as a calendar or email provider, SyncNest may receive information from that service according to the permissions you grant.

You can disconnect an integration through the applicable SyncNest settings or, where applicable, through the third-party service.

1.5 Payment Information

If you purchase a paid SyncNest subscription or other paid service, payments may be processed by a third-party payment provider.

We may receive information such as:

• Payment status
• Transaction identifiers
• Subscription information
• Billing country or similar billing information

Payment providers may collect and process payment card or bank information directly. SyncNest does not need to store your complete payment card number to provide the Services.

1.6 Information Collected Automatically

When you use SyncNest, we may automatically collect certain technical information, including:

• IP address
• Device type
• Browser type
• Operating system
• Application version
• Approximate location derived from IP address
• Device identifiers
• Usage information
• Pages or features accessed
• Date and time of activity
• Diagnostic and error information

We use this information to operate, secure, maintain, and improve SyncNest. This information is discarded after use, and not stored in SyncNest Databases.

1.7 Cookies and Similar Technologies

SyncNest may use cookies, local storage, pixels, and similar technologies to:

• Keep you signed in
• Remember preferences
• Maintain security
• Understand how users interact with the Services
• Measure performance
• Improve the Services
• Detect fraud or abuse

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of SyncNest.

2. How We Use Information

We may use information we collect to:

• Provide and operate SyncNest
• Create and maintain user accounts
• Provide family organization features
• Process tasks, goals, grocery lists, and calendar events
• Parse emails or other content when you request that functionality
• Provide notifications and reminders
• Synchronize information between authorized family members
• Process subscriptions and payments
• Respond to support requests
• Communicate with you about the Services
• Detect and prevent fraud, abuse, and security incidents
• Troubleshoot technical problems
• Analyze usage and improve SyncNest
• Develop new features
• Comply with legal obligations
• Enforce our agreements and policies
• Protect the rights, safety, and property of SyncNest, our users, and others

We may also use aggregated or de-identified information for analytics, research, and product improvement, provided that the information can no longer reasonably be used to identify you.

3. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances.

3.1 With Other Family Members

SyncNest is designed for shared family organization. Information that you intentionally make available to your family or household may be visible to other members of that family or household.

For example, a shared calendar event, grocery list, or task may be visible to other authorized members of the relevant SyncNest family.

You should consider who has access to your family before adding sensitive information.

3.2 Service Providers

We may share information with trusted service providers that help us operate SyncNest, such as providers for:

• Cloud hosting
• Database services
• Authentication
• Email delivery
• Analytics
• Customer support
• Error monitoring
• Payment processing
• Security
• Artificial intelligence or machine-learning functionality

These providers are permitted to process information only as reasonably necessary to provide services to us and are expected to protect the information appropriately.

3.3 Third-Party Integrations

If you choose to connect SyncNest to another service, information may be exchanged between SyncNest and that service according to the permissions you authorize.

3.4 Legal Requirements

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of SyncNest
• Protect users or the public
• Investigate fraud, security issues, or abuse
• Enforce our Terms of Service or other agreements

3.5 Business Transfers

If SyncNest is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

3.6 With Your Permission

We may share information when you specifically authorize us to do so.

4. Artificial Intelligence and Automated Processing

Some SyncNest features may use artificial intelligence or automated processing to help organize information, including emails or other content that you choose to submit.

For example, an AI-powered feature may identify:

• Tasks
• Dates
• Deadlines
• Events
• Locations
• People
• Other organizational information

AI-generated results may not always be accurate. You should review important information before relying on it.

We may use third-party AI service providers to provide certain features. Where applicable, information sent to those providers is handled according to our agreements with those providers and their applicable privacy and security practices.

We do not use private family content to create or maintain advertising profiles.

5. Children's Privacy

SyncNest is intended to help families organize their activities. Because SyncNest may be used by families that include children, we take children's privacy seriously.

SyncNest does not knowingly collect personal information from children under 13 in circumstances where parental consent is legally required without obtaining the required consent.

If SyncNest permits a child under 13 to create or use an account, any such functionality will be subject to applicable children's privacy laws and appropriate parental-consent mechanisms.

Parents or legal guardians may contact us if they believe a child has provided personal information to SyncNest without appropriate authorization.

If we learn that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete the information as required by applicable law.

If SyncNest becomes available to users under the age thresholds established by applicable law, additional rules and parental controls may apply.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Provide requested functionality
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud and abuse
• Maintain security
• Protect our legitimate business interests

When information is no longer reasonably necessary for these purposes, we may delete it or anonymize it, subject to applicable legal requirements and legitimate retention needs.

Deleting your account may not immediately remove information from backups or records that must be retained for legal, security, or operational reasons.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Depending on the type of information and the circumstances, security measures may include:

• Encryption in transit
• Access controls
• Authentication protections
• Secure infrastructure
• Monitoring and logging
• Security updates
• Limited employee or contractor access

However, no online service can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been compromised.

8. Your Choices and Rights

Depending on where you live, you may have rights concerning your personal information.

These rights may include the ability to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain forms of data processing
• Appeal a decision concerning a privacy request
• Request information about how your information is collected and shared

Some rights are subject to legal exceptions.

To make a privacy request, contact us using the information in the "Contact Us" section below.

We may need to verify your identity before completing certain requests.

9. Account Deletion

You may request deletion of your SyncNest account.

When your account is deleted, we will take reasonable steps to delete or anonymize personal information associated with the account, subject to information we are legally required or permitted to retain.

Information that has been shared with other members of a family may need to be handled separately depending on the feature and account structure.

10. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.

Depending on applicable law, these may include rights to:

• Know what personal information is collected
• Access personal information
• Request deletion
• Correct inaccurate information
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Not receive discriminatory treatment for exercising applicable privacy rights

SyncNest does not sell personal information.

If SyncNest engages in any activity that qualifies as "sharing" or another regulated disclosure under California law, additional opt-out mechanisms may be provided as required.

California residents may submit privacy requests using the contact information below.

11. Virginia and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the state and the circumstances, these rights may include:

• Accessing personal information
• Correcting personal information
• Deleting personal information
• Obtaining a portable copy of personal information
• Opting out of certain targeted advertising
• Opting out of certain profiling
• Opting out of the sale of personal information
• Appealing a privacy-request decision

The availability of these rights depends on applicable law and whether the legal requirements for exercising them are met.

12. International Users

SyncNest may be operated from and use service providers located in the United States and other countries.

If you access SyncNest from outside the United States, your information may be transferred to, stored in, or processed in countries that may have different data-protection laws from those in your country.

Where required by applicable law, we will use appropriate safeguards for international data transfers.

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with specific data-protection requirements, you may have additional rights under applicable law.

13. European Privacy Rights

Where the General Data Protection Regulation ("GDPR") or similar laws apply, SyncNest may process personal information under one or more lawful bases, including:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Consent

Depending on applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion
• Restrict processing
• Object to certain processing
• Receive certain personal data in a portable format
• Withdraw consent
• Lodge a complaint with a data-protection authority

Requests may be submitted using the contact information below.

14. Third-Party Websites and Services

SyncNest may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

15. Third-Party Analytics

We may use analytics and similar technologies to understand how users interact with SyncNest and to improve our Services.

Analytics providers may collect information such as device information, usage information, and approximate location.

Where required by law, we will provide appropriate choices regarding analytics or similar technologies.

16. Advertising

SyncNest may promote its Services through advertisements on social media platforms and other advertising channels.

Our advertisements may contain:

• Stock photographs or stock video footage
• Illustrations or other licensed visual material
• Demonstrations of SyncNest's features
• Fictitious example tasks, events, grocery lists, or other content
• Other promotional content created specifically to demonstrate SyncNest

Any family members, people, tasks, events, messages, schoolwork, or other information shown in our advertisements are not intended to represent real SyncNest users or their private information, unless we explicitly state otherwise and have obtained the appropriate permission.

Advertising and Your SyncNest Data

We do not use the private content you store in SyncNest to create advertisements.

We do not use your:

• Calendar events
• Tasks
• Goals
• Grocery lists
• Family information
• Email contents
• Google Calendar data
• Google Classroom data
• Google-derived information

to create personalized advertisements for you.

In particular, Google Calendar and Google Classroom data obtained through Google APIs is not used for advertising, retargeting, personalized advertising, or interest-based advertising. This is consistent with Google's API Services User Data Policy, which prohibits using Google user data for serving ads, including retargeting and personalized or interest-based advertising.

Advertising Platforms

When SyncNest advertises on third-party platforms, those platforms may independently collect information about people who view or interact with advertisements according to their own privacy policies and advertising practices.

For example, an advertising platform may provide us with aggregated information about the performance of an advertisement, such as how many people viewed or interacted with it.

Our advertising activities do not give advertising platforms access to your private SyncNest content or Google Calendar/Classroom data.

No Sale of Personal Information

SyncNest does not sell your personal information to advertisers, advertising networks, data brokers, or other third parties.

We also do not provide Google Calendar or Google Classroom data to advertising platforms.

If our advertising practices change in a way that materially affects how personal information is used, we will update this Privacy Policy and provide any notices or choices required by applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

If we make material changes, we may provide additional notice through SyncNest, such as an in-app notification, website notice, or email where appropriate.

Your continued use of SyncNest after an updated Privacy Policy becomes effective means that the updated policy applies to your use of the Services, to the extent permitted by law.

18. Additional Notice for Parents and Guardians

If you are a parent or legal guardian and your child uses SyncNest, you should review the information available to you through your family's SyncNest account and ensure that the account and family settings reflect your preferences.

If you have questions about your child's information, contact us using the information above.

19. Important Limitations

This Privacy Policy describes SyncNest's intended privacy practices but does not create rights or obligations beyond those required by applicable law.

Nothing in this Privacy Policy limits any rights you may have under applicable privacy, consumer-protection, children's privacy, or data-protection laws.

End of Privacy Policy